Refund and Cancellation Policy

1. Cancelling

You can cancel your subscription at any time. After cancellation you keep access until the end of the period you have paid for, and no further charges are made.

2. Refund within 14 days of the first payment

If you cancel and ask for a refund within 14 days of your first payment, we refund the part of the payment that covers the days you did not use. The days used are charged pro rata (by the day), and your subscription ends immediately when the refund is made.

Example: on a monthly plan cancelled on day 5, 25/30 of the price is refunded; cancelled on day 14, 16/30. On a yearly plan cancelled on day 14, 351/365 is refunded.

3. After that period

Payments are not refundable after 14 days from the first payment, including renewals, except where the law requires it. Cancelling stops future renewals; access continues to the end of the paid period.

4. How to ask

Email info@workigom.com from the address of your account, or use the cancellation option in your account. Refunds are paid to the original payment method, normally within 5–10 business days. For orders where Paddle is the Merchant of Record, the refund is issued by Paddle on our behalf.

5. Your statutory rights

This policy does not limit rights you have under mandatory consumer law, such as legal withdrawal rights or rights for a defective service. If the Service is unavailable for a long period through our fault, contact us and we will make a fair adjustment.